The Complete Guide to Training Your Lottery Team with the digitalRG Academy

Responsible gaming, anti-money laundering and player protection all depend on the people inside your lottery knowing what to do. But keeping everyone trained, from new starters to senior managers, across different departments and often different languages, can be difficult to do well. It is harder still to demonstrate that the training has actually been understood.

In this session, we’ll take participants through the digitalRG Academy live on the platform and show how lotteries can use it to build real understanding across their teams, rather than simply recording course completions.

The session will cover three key areas:

• How to match training to every role
  Explore short, video-based courses covering responsible gaming, anti-money laundering, player protection, fair operating practices and onboarding into the lottery sector, including CPD-accredited courses.
• How to train people in the language they think in
  See how courses can be delivered in 15 languages, with additional languages available on request, helping lotteries provide relevant and accessible training across their teams.
• How to see what’s working
  Discover how knowledge checks and satisfaction scoring can be tied back to your framework, allowing you to see not only who has completed a course, but how well they have understood it.

By the end of the session, participants will have a clear picture of how to build a training programme for their whole team using courses that are ready to go.

➔ Register here.