WLA Responsible Gaming Level 2 certification (2024)

Level 2: Self-Assessment and Gap Analysis
Members complete a self-assessment and determine what RG programs need to be built to ensure the organization addresses all the Principles. For more information: https://www.world-lotteries.org/services/industry-standards/responsible-gaming-framework/framework 

Curriculum :
1. Element One: Research
2. Element Two: Employee Program
3. Element Three: Retailer Program
4. Element Four: Game Design
5. Element Five: Remote Gaming
6. Element Six: Advertising and marketing communication
7. Element Seven: Player education
8. Element Eight: Treatment referral
9. Element Nine: Stakeholder engagement
10. Element Ten: Reporting and measurement