WLA Responsible Gaming Level 2 certification (2025)

Level 2: Self-Assessment and Gap Analysis
Members complete a self-assessment and determine what RG programs need to be built to ensure the organization addresses all the Principles. For more information: https://www.world-lotteries.org/services/industry-standards/responsible-gaming-framework/framework 

Curriculum:
1. One: Research
2. Two: Employee Program
3. Three: Retailer Program
4. Four: Game Design
5. Five: Remote Gaming
6. Six: Advertising and marketing communication
7. Seven: Player education
8. Eight: Treatment referral
9. Nine: Stakeholder engagement
10. Ten: Reporting and measurement