The WLA Responsible Gaming Week Webinar 2024, happening from December 2–4, 2024, is an online event dedicated to enhancing responsible gaming (RG) practices in the lottery and sports betting sector. Organized by the World Lottery Association (WLA), the webinar focuses on achieving a balance between revenue growth, good cause contributions, and responsible gaming. Open exclusively to WLA members, the webinar aims to foster knowledge sharing and highlight the benefits of achieving WLA RG certification.

Event Highlights 

 December 2 – Impact of Positive Messaging Learn what the barriers are, to having players make greater use of RG tools, and how to address them through positive play. 

• Michael J. A. Wohl, Professor, Department of Psychology, Carleton University 

• Mark Vander Linden, Director of Research and Responsible Gaming, Massachusetts Gaming Commission

 Hear how lotteries are integrating positive play tools into their RG programs, the results obtained, and future developments.

 • Kelly Bleakley, Senior Social Responsibility Manager and Jessie Cooper, Head of Research and Strategy Planning, Lotto New Zealand 

• Ashley McGuigan, Manager, Healthy Play, Atlantic Lottery Corporation 

December 3 – Demystifying WLA RG certification Learn more about the DigitalRG platform that the WLA has put at the members’ disposal to facilitate preparing level 2, 3 and 4 submissions, reducing preparation, time, and cost. 

• Anne Pattberg, Chair WLA Independent Assessment Panel 

• Laura Da Silva, Sustainability Director, DigitalRG 

Hear from the practical experiences of lotteries who have achieved level 2, 3 and 4 RG certification; the process used, the benefits derived, and lessons learned. 

December 4 – The importance of targeting RG Messaging for Gen Z players We’ll learn about Gen Z, their values and preferences and the importance of RG messaging to these players. 

• Desiree Deann Reynolds, Indiana University

Key Benefits of Attending

• Expert Insights: Hear from global leaders in responsible gaming, psychology, and research.
• Best Practices: Learn innovative ways to integrate RG tools into existing frameworks.
• Certification Guidance: Understand the step-by-step process for achieving higher WLA RG certification levels.
• Targeted Strategies: Acquire knowledge on effectively engaging Gen Z players through relevant messaging.

Who Should Attend?

This event is ideal for RG managers, CSR professionals, lottery and gaming operators, researchers, and stakeholders looking to deepen their understanding of responsible gaming strategies.

Registration

The event is free and open exclusively to WLA members. Stay tuned for more details on how to register and participate.

Join us for this enriching online event to elevate your responsible gaming initiatives, align with global best practices, and contribute to a sustainable gaming future.