How to train your retailers with digitalRG

How do you train thousands of in-store workers who are not your employees, do not have company email addresses and may leave their roles after only a few months?

This is the reality faced by lotteries with large retail networks. Regulations require retailers to be trained on responsible gaming, preventing sales to minors and anti-money laundering measures. Auditors also expect lotteries to demonstrate that this training has been completed and has been effective. Delivering and monitoring it across hundreds or thousands of independent stores, however, can be a significant practical challenge.

In this live session, digitalRG will guide participants through the five steps involved in setting up retailer training using the digitalRG platform.

Through a live demonstration using the actual platform, participants will see how lottery sales teams can deliver training during routine visits to retail locations, without requiring store workers to have individual company email addresses or access to a traditional learning management system.

The session will also demonstrate how training completion, knowledge and compliance data can be collected automatically, and how a clear, defensible audit trail can be created as a natural part of day-to-day retail operations.

This hands-on webinar will include a live platform demonstration and a Q&A session.

Speaker:

• Laura Da Silva Gomes (Founder and CEO, digitalRG)

Laura is the Founder and CEO of digitalRG. She works specifically on sustainability, responsible gaming and innovation with lotteries from all over the world as well as other industries interested in Doing Well By Doing Good.

Stay informed

Register for How to Train Your Retailers with digitalRG to discover a practical approach to delivering, monitoring and demonstrating retailer training across large and decentralised retail networks. Secure your place through the official Zoom registration page.