Responsible Gaming Specialist – IGT

Company Overview:

• Company: IGT Indiana (part of IGT).
• Location: Indianapolis, IN, USA.
• Industry: Gaming and lotteries.
• Mission: Maximize net income for the State of Indiana through responsible lottery operations.

Role Summary:

• Title: Responsible Gaming Specialist.
• Department: Corporate Social Responsibility (CSR).
• Focus: Responsible Gaming, Community Engagement, Responsible Business Practices.
• Key Objective: Develop, manage, and execute the Responsible Gaming Program.

Responsibilities:

Program Execution:

• Manage responsible gaming program activities with continuous improvement focus.
• Develop and maintain responsible gaming certifications (e.g., World Lottery Association standards).
• Track key performance indicators (KPIs) and metrics.

Communications & Campaigns:

• Create annual communication calendars for internal and external messaging.
• Execute campaigns under the "Positive Play" sub-brand.

Training & Engagement:

• Design and deliver training programs for employees and sales teams.
• Maintain strategic training plans and timelines.

Stakeholder Relations:

• Develop stakeholder communications like newsletters and reports.
• Plan and execute quarterly or bi-annual stakeholder meetings.

Reporting & Documentation:

• Contribute to CSR annual reports and internal employee newsletters.
• Organize and maintain a large volume of documentation.

Other Duties:

• Perform tasks as assigned under CSR and compliance directives.

Qualifications:

• Education: Bachelor’s degree (fields like public health, social services, or CSR preferred).
• Experience: 5+ years in program/project management.
  • Preferably in public health, addiction prevention, or responsible gaming.
• Skills:
  • Strong organizational, research, and analytical abilities.
  • Proficiency in Microsoft Office Suite.
  • Excellent communication (written and verbal) and interpersonal skills.
  • Business acumen, adaptability, empathy, and self-leadership.

Keys to Success:

• Building relationships.
• Decision-making and innovation.
• Driving results with personal energy and leadership.

Compensation & Benefits:

• Base Pay Range: $38,281 - $156,700 (varies by skills, experience, and location).
• Benefits:
  • 401(k) with company contributions.
  • Health, dental, and vision insurance.
  • Paid time off, wellness programs, and tuition reimbursement.
  • Other perks like identity theft insurance.

Equal Opportunity Employer:

• Commitment to diversity, inclusion, and equal opportunities.

Other Notes:

• Responsible for annual information security training.