Gaming Community Manager at USO

Mission & Environment:

• USO offers a globally impactful, rewarding work environment.
• Exceptional team with a strong focus on the mission and fun work culture.
• Certified as a "Great Place To Work" for 2023-2024.

Employee Satisfaction:

• 93% feel proud of USO's community contributions.
• 93% take pride in working at USO.
• 88% believe their work has special meaning.
• High levels of inclusivity, fairness, and welcoming atmosphere reported by employees.

Role Overview:

• Develop and execute community engagement and growth strategies.
• Oversight of volunteers supporting gaming programs and services.
• Manage and organize USO Gaming's virtual hubs on platforms like Discord, Twitch, and Twitter.

Key Responsibilities:

• Community Strategies: Build strategies to drive growth, retention, and community engagement.
• Initiatives & Events: Develop and manage community events, contests, promotions, and partnerships.
• Content Management: Develop content strategies and manage content calendars.
• Volunteer Management: Train and coordinate USO Gaming Volunteers.
• Program Analysis: Analyze and report on content and program performance, focusing on continuous improvement.

Job Requirements:

• Experience: 3-5 years in online-based events, nonprofit work, project management, and gaming.
• Skills: Strong organizational, business, communication, and problem-solving skills.
• Technology: Proficiency in gaming computers, software, and event-support programs.
• Teamwork: Ability to work collaboratively and adapt to changing needs.
• Advocacy: Must be a strong advocate for the USO’s mission.

Additional Details:

• Remote Position: Adheres to local COVID-19 guidelines; vaccination/testing may be required.
• Background Check: Education, criminal, and driving checks required.
• Application Requirements: Resume and cover letter necessary for full consideration.
• Flexibility: May perform other duties as assigned.

Employee Testimonials:

• USO truly cares about its employees, offering great growth opportunities, work-life balance, and top-notch benefits.
• The organization provides meaningful work with visible impact, fostering a collaborative and friendly work environment.
• USO’s mission and values create a positive, purpose-driven workplace where employees feel they make a real difference.