The Responsible Gaming Director position at FanDuel is a critical role responsible for promoting and ensuring responsible gaming practices within the organization. The primary goal of this position is to minimize the risks associated with gambling and to safeguard the well-being of players by promoting responsible gaming behaviors and implementing industry-leading responsible gaming programs.
Key responsibilities of the Responsible Gaming Director include:
- Developing and implementing a responsible gaming strategy that aligns with the overall business objectives and regulatory requirements.
- Ensuring that all customer interactions comply with the company's responsible gaming policies and standards.
- Developing and implementing training programs to educate employees and customers on responsible gaming practices.
- Analyzing data and using insights to continuously improve responsible gaming initiatives.
- Building and maintaining strong relationships with industry stakeholders, regulatory bodies, and other key stakeholders.
- Developing and implementing responsible gaming campaigns and initiatives to raise awareness of responsible gaming practices.
- Conducting research to stay up-to-date with industry trends and emerging responsible gaming technologies.
- Preparing reports and providing recommendations to senior management and regulatory bodies on responsible gaming issues.
The ideal candidate for this position should have a deep understanding of responsible gaming practices and be able to demonstrate experience in a similar role within the gaming industry. They should possess strong leadership skills, including the ability to influence and engage stakeholders at all levels of the organization. Excellent communication and interpersonal skills are essential, as is the ability to build relationships with external stakeholders, including regulatory bodies and industry associations. Additionally, a data-driven mindset and strong analytical skills are necessary to drive continuous improvement in responsible gaming practices. A commitment to the well-being of customers and an understanding of the social impact of gambling is also essential for success in this role.