Responsible Gaming Analyst

**Join the Dutch Lottery as a Responsible Gaming Analyst**

At the Dutch Lottery, we prioritize ensuring that our players enjoy our games responsibly and view them purely as entertainment. Our mission is to prevent players from encountering issues due to gambling. If you are passionate about responsible gaming and want to contribute to our policy, join us as a Responsible Gaming Analyst.

**Why Our Teams Succeed:**

Our success is rooted in the right team setup and a data-driven approach. Insight into current information is crucial for making the right decisions, which is why data is integrated into all our teams.

**Your Contribution:**

As a Responsible Gaming Analyst, you will be pivotal in the Dutch Lottery's goal of being a leader in responsible gaming. Your role involves monitoring players for signs of risky behavior, analyzing player conversations, and advising customer service on effective communication. You will also develop and implement policies to prevent problematic gaming and continuously improve our methods for combating risky behavior. Your efforts directly support a happy, healthy, and sporty Netherlands.

**Work Environment:**

The Dutch Lottery is the Netherlands' trusted gambling organization with eight strong brands. We lead the market with a commitment to responsible, fair, and safe gaming, contributing nearly all earnings to societal benefits. Our Responsible Gaming & CSR team is dedicated to helping each other perform to ensure players' safety.

**Our Team and Culture:**

Thomas van Vessem, our Communications & Events Manager, highlights our organization’s media presence and commitment to responsible gaming. Our team is composed of over 500 talented individuals who are driven, continuously developing, and goal-oriented.

**Your Profile:**

We seek candidates with an HBO working and thinking level, preferably with training in public administration, psychology, law, or related fields, and several years of relevant experience. You should enjoy policy development, data analysis, and have a genuine interest in helping people. Strong communication skills, prioritization abilities, and goal-oriented work are essential.

**What We Offer:**

- A salary between €3,400 and €5,200 gross per month
- A 32-40 hour work week with an annual contract and potential for permanent employment
- An attractive bonus scheme
- Affordable and healthy lunch options at our company restaurant
- Full reimbursement for travel costs

Our office in Rijswijk is your primary workplace, but we support flexible work arrangements. Join us and contribute to responsible gaming at the Dutch Lottery.