
During the conversation, the participants delved into responsible gambling practices in the industry, including limits and the role of operators like Kindred. The importance of research, stakeholder buy-in, and proactive consumer well-being practices were discussed, along with missing aspects in notifications. The speakers emphasized that responsible gambling should not be used as a form of reputation and judgment. The discussion covered intervention timing, automatic triggers, and feedback, and concluded with suggestions on applying these principles to a business. The Behavioral Insights Team, Sally, and data played a part in the insights and design of these practices.
The recording is available to digitalRG members only. To get access, please email hello@digitalrg.com or book a quick chat here: www.calendly.com/silverfish/15min

February 18, 2023
La importancia del juego responsable en las loterías estatales

February 17, 2023
Indiana, US: Hoosier lottery pushing further on Corporate Social Responsibility.

November 25, 2022
Global Reporting Index and Loteries de Catalunya

November 06, 2022
Authentic Sustainability Assessment

January 20, 2026
Mystery Shopping en point de vente

January 20, 2026
Mystery Shopping no Varejo

January 20, 2026
Compras Misteriosas en el Comercio Minorista

January 15, 2026
Retail Mystery Shopping: Strengthening Age Controls and Responsible Sales at the Point of Sale