The European Lotteries Responsible Gaming Certification is a prestigious accreditation that recognises the commitment and adherence of lottery organisations to the highest standards of responsible gaming. This certification is designed to ensure that lottery operations are conducted in a manner that safeguards players against the potential negative impacts of gambling, promoting ethical and socially responsible practices.
Achieving this certification involves a multi-step process
Organisations must first conduct a thorough self-assessment against the European Lotteries’ Responsible Gaming Standards. This involves evaluating current policies, practices, and procedures related to responsible gaming.
Following the self-assessment, an independent external audit is required. This audit verifies the accuracy of the self-assessment and ensures compliance with the established standards.
Once the external audit is successfully completed, organisations can apply for the certification, providing evidence of their compliance and the audit results.
To maintain the certification, organisations must undergo periodic reviews and continue to demonstrate their commitment to responsible gaming practices.
digitalRG, as a comprehensive platform dedicated to enhancing responsible gaming practices, offers a range of services to assist organisations in achieving and maintaining the European Lotteries Responsible Gaming Certification:
Our platform provides tools and resources to guide organisations through the self-assessment process, ensuring thorough and accurate evaluation.
digitalRG offers preparatory resources and consultation services to help organisations get ready for the external audit, aiming to streamline the process and address potential areas of improvement.
We provide specialised training modules and educational material for staff at all levels to foster a deeper understanding of responsible gaming principles and practices.
digitalRG stays abreast of the latest developments in responsible gaming, offering ongoing support and updates to help organisations remain compliant with evolving standards.
We have filtered through independent auditors who know the certification and conduct the work in an ethical and detailed manner. We can put you in touch with a number of them who will be able to assist you appropriately.
By leveraging the tools and expertise available through digitalRG, lottery organisations can navigate the certification process with greater ease and efficiency, ensuring their commitment to responsible gaming is recognised and validated at the highest level.