When it comes to the European Lotteries Association standards
What is your primary focus?
What is the EL RG Certification?
The European Lotteries (EL) Responsible Gaming Certification is an accreditation that recognises the commitment and adherence of lottery organisations to responsible gaming standards. This certification is designed to ensure that lottery operations are conducted in a manner that safeguards players from potential gambling-related harms, promoting ethical and socially responsible practices.
Your path to EL certifications
Start-to-finish support helping you achieve the industry's leading certifications.
Self-Assessment
Organisations must first conduct a thorough self-assessment against the European Lotteries’ Responsible Gaming Standards. This involves evaluating current policies, practices, and procedures related to responsible gaming.
External Audit
Following the self-assessment, an independent external audit is required. This audit verifies the accuracy of the self-assessment and ensures compliance with the established standards.
Certification Application
Once the external audit is successfully completed, organisations can apply for the certification, providing evidence of their compliance and the audit results.
Ongoing Compliance
The EL Responsible Gaming Standards require partial audits on an ongoing basis to help lotteries stay on track with their commitments. These interim assessments ensure continuous compliance, track progress, and reinforce the impact of responsible gaming initiatives, keeping lotteries aligned with best practices and industry expectations.
How digitalRG can assist you
As an expert responsible gaming platform that offers specialised services, we work to assist organisations in attaining and maintaining EL certification.
Guided Pathways
We provide tailored guides and resources helping companies understand and meet the specific requirements effectively.
Training and Capacity Building
We offer a range of training programmes and workshops to build staff capacity at all levels.
Audit Preparation and Support
Our team offers comprehensive support in preparing for both internal assessments and external audits, ensuring that operators are well-equipped to demonstrate compliance with European Lotteries standards.
Continuous Improvement Tools
digitalRG provides tools for continuous monitoring and improvement of responsible gaming practices, helping maintain higher-level certifications and stay aligned with evolving standards.
Networking and Best Practices
Access to a network of industry experts and a repository of best practices enables organisations to learn from others' experiences and continuously enhance their responsible gaming initiatives.
Your Framework, Our Tools
Keep licensees aligned with your framework—effortlessly.