Course cover
Lottery Operations & Sales: Markets, Channels and Player Engagement

Lottery Operations & Sales: Markets, Channels and Player Engagement

English
Onboarding to the Lottery Sector
Advertising and Marketing
Responsible Gaming
Retailers
Case Studies

This e-learning course provides a comprehensive overview of global lottery operations and sales, highlighting the key dynamics that shape the sector. 

Through four focused modules, participants will gain insights into:

  • The Global Lottery Market: exploring market size, revenues, and regional trends.
  • Key Players and Operators: understanding government-operated lotteries, regional approaches, and their social contributions.
  • Point of Sales Operations: comparing traditional retail distribution with the growing influence of digital channels.
  • Marketing and Player Engagement: covering product development, campaign execution, digital engagement, and responsible marketing practices.

Designed to provide both foundational knowledge and practical insights, this training is suitable for lottery professionals, sales teams, stakeholders, and anyone interested in how the lottery sector operates worldwide. 

Participants will gain a clear understanding of regional lottery operations, the evolution of sales channels, and how effective marketing can responsibly engage players.

Curriculum:
1. Global Lottery Market Overview
2. Key Players and Operating Models
3. Sales Channels: Retail and Digital
4. Marketing and Responsible Player Engagement