Supplier & Quality Administrator

Sharp Brains, a leading technology solutions provider, is seeking a dedicated and detail-oriented Supplier & Quality Administrator to join our dynamic team. This role will be responsible for ensuring the smooth operation of our supplier management and quality assurance processes. The ideal candidate will possess excellent organizational skills, a strong attention to detail, and a passion for delivering top-notch products and services.

Responsibilities:

1. Supplier Management:

• Identify and evaluate potential suppliers, conducting thorough assessments of their capabilities, reliability, and performance.
• Maintain strong relationships with suppliers, ensuring timely communication and prompt resolution of any issues or concerns.
• Monitor supplier performance, including delivery schedules, product quality, and compliance with contractual agreements.
• Collaborate with cross-functional teams to drive continuous improvement initiatives, optimizing supplier selection, and enhancing overall supply chain efficiency.

2. Quality Assurance:

• Develop and implement robust quality control processes to ensure adherence to established standards and regulatory requirements.
• Conduct regular audits and inspections of suppliers to verify compliance with quality specifications and best practices.
• Investigate and resolve customer complaints related to product quality, working closely with suppliers to address root causes and implement corrective actions.
• Track and analyze quality metrics, preparing reports and recommendations for management review and decision-making.

3. Documentation and Reporting:

• Maintain accurate and up-to-date records of supplier performance, quality audits, and compliance documentation.
• Prepare comprehensive reports on supplier evaluations, quality metrics, and improvement initiatives.
• Collaborate with internal stakeholders to develop and update standard operating procedures, work instructions, and quality documentation.
• Ensure compliance with relevant industry standards, regulations, and certifications.

4. Continuous Improvement:

• Identify opportunities for process improvement and cost optimization within the supplier management and quality assurance functions.
• Collaborate with internal teams and external partners to implement best practices and drive continuous improvement initiatives.
• Stay informed about industry trends and advancements in supplier management and quality assurance practices, recommending appropriate strategies for enhancing Sharp Brains' competitiveness.

Requirements:

• Bachelor's degree in business administration, supply chain management, or a related field.
• Proven experience in supplier management, quality assurance, or a related role.
• Strong knowledge of quality management principles, processes, and tools.
• Familiarity with regulatory requirements and quality standards relevant to the industry.
• Excellent analytical and problem-solving skills.
• Effective communication and negotiation abilities.
• Proficiency in using relevant software applications, such as Microsoft Office suite and supplier management systems.
• Ability to work independently and collaboratively in a fast-paced environment.
• Detail-oriented with exceptional organizational and time management skills.

At Sharp Brains, we believe that excellence in supplier management and quality assurance is vital to our success. As a Supplier & Quality Administrator, you will play a crucial role in maintaining the highest standards of product quality and customer satisfaction. If you are a motivated and results-driven professional with a passion for operational excellence, we invite you to apply for this exciting opportunity and join our talented team. Together, we can shape a brighter future for our customers and our company.

To apply, please submit your resume and cover letter detailing your relevant experience and qualifications. We thank all applicants for their interest, but only those selected for an interview will be contacted.