WLA RG Level 2 (2023) in English

Level 2: Self-Assessment and Gap Analysis
Members complete a self-assessment and determine what RG programs need to be built to ensure the organization addresses all the Principles. For more information: https://www.world-lotteries.org/services/industry-standards/responsible-gaming-framework/framework 

Curriculum :
1. Organizational Profile
2. Element One: Research
3. Element Two: Employee Program
4. Element Three: Retailer Program
5. Element Four: Game Design
6. Element Five: Remote Gaming
7. Element Six: Advertising and marketing communication
8. Element Seven: Player education
9. Element Eight: Treatment referral
10. Element Nine: Stakeholder engagement
11. Element Ten: Reporting and measurement